Privacy Policy
Effective Date: June 30th, 2019
Atlas Auto Glass (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, phone, text messages, and in the course of providing services.
Information We Collect
We may collect the following information:
- Name, phone number, email address, and billing details
- Vehicle information (make, model, year, VIN when necessary)
- Insurance or fleet account information, when applicable
- Photos or documentation related to your vehicle or claim
- Website usage data such as IP address, browser type, and pages visited
How We Use Your Information
We use your information to:
- Provide and manage auto glass repair and replacement services
- Schedule appointments and communicate service updates
- Process payments and invoices
- Respond to inquiries and customer support requests
- Improve our website and services
- Comply with legal and insurance requirements
Information Sharing
We do not sell your personal information. We may share information only when necessary with:
- Insurance companies, fleet managers, or third-party administrators involved in your service
- Payment processors and service providers assisting with operations
- Legal or regulatory authorities when required by law
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve functionality and understand website traffic. You may disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be 100% secure.
Your Rights
You may request to:
- Access or update your personal information
- Request deletion of your information, where legally permitted
- Opt out of non-essential communications
Contact Us
If you have questions about this Privacy Policy, please contact:
Atlas Auto Glass
(512) 506-0909
AtlasGeorgetown@gmail.com
Terms of Service
Effective Date: June 30th, 2019
By using our website or scheduling services with Atlas Auto Glass, you agree to the following Terms of Service.
Services
Atlas Auto Glass provides mobile and in-shop auto glass repair and replacement services, including windshields, side and back glass, mirrors, window regulators, and ADAS calibrations. Services are subject to vehicle condition, parts availability, and safety requirements.
Estimates and Pricing
- Estimates are based on information provided and may change if additional damage or factors are discovered.
- Pricing may vary depending on vehicle specifications, OEM or aftermarket parts, and calibration requirements.
- Insurance approvals and coverage are subject to your policy terms.
Scheduling and Cancellations
- Appointment times are estimated and may be affected by weather, traffic, or unforeseen circumstances.
- We request advance notice for cancellations or rescheduling.
Customer Responsibilities
Customers agree to:
- Provide accurate vehicle and insurance information
- Ensure safe access to the vehicle at the scheduled service location
- Remove personal items near the work area prior to service
Warranties
Atlas Auto Glass warranties its workmanship. Warranty coverage does not apply to damage caused by accidents, misuse, or external factors after service completion. Glass manufacturer warranties may vary.
Limitations of Liability
While we take reasonable precautions, Atlas Auto Glass is not responsible for pre-existing vehicle damage or issues not caused directly by our workmanship. Liability is limited to the cost of the service provided, to the extent permitted by law.
Payments
Payment is due upon service completion unless otherwise agreed upon in writing. Additional fees may apply for returned payments or unpaid balances.
Governing Law
These Terms are governed by the laws of the state in which the service is performed.
Changes to These Terms
We may update these Terms and our Privacy Policy at any time. Continued use of our website or services constitutes acceptance of the updated terms.